JTP’s robust service offering, which includes after-sale, installment, and maintenance support, is crucial in the sale of medical devices and medical IT services.

JTP offers end-to-end solutions that span all device-related operations including facilitating market entry inspections, managing sales demo units, installation support, managing supplies and substitute devices, handling all maintenance services.
JTP holds licenses for manufacturing, marketing authorization holders, retail/rental and repair medical devices, JTP’s services are in compliance with Japan’s Pharmaceuticals and Medical Devices Law (PMDL) . JTP offers a high standard of services based on ISO13485; the comprehensive quality management system for the design and manufacture of medical devices.

Medical Device Expertise

Radiation therapy equipment, superconducting MRI system, angiography devices, computed tomography, general x-ray devices, diagnostic ultrasound equipment, patient monitors, defibrillator/AED, computed radiology, dry imaging, blood irradiator, lab tests, patient information management system, DNA sequencing devices, etc.

Our Strengths

Medical Device Services

Medical Device Repairs and Maintenance

In addition to onsite repairs and maintenance inspections, JTP’s Tokyo Technical Lab Center also offers a send-back maintenance service.

Substitute (Loaner) Device Service

TP manages and loans out substitute equipment to clients, and this includes handling everything from schedule management, repairs as well as periodic inspections of the loaner equipment.

Sales Support Services

JTP manages and loans out demonstration units, and this service includes handling everything from schedule management, repairs as well as periodic inspections of the demo units.

Technological Implementation Support

JTP offers support services to set up and create networks for clients introducing medical devices. These services range from setting up wireless networks to creating a network within the medical facility, as well as creating and operating digital imaging servers.

Help Desk

JTP provides 24 x 7 support services for delivered instruments such as;

  • field reports of equipment failure
  • manage onsite repairs
  • troubleshoot
  • issue compile reports
  • resolve issues remotely

Contact Us/Request Information

Contact Us/Request Information

Click here for inquiries on Medical Device Support